Privacy Policy

1. Introduction

At Edwin’s Cleaning Services, we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect and store the following types of information:

Personal details such as your name, phone number, and email address when you complete our contact or quote forms.
Property information (for example, address or type of service required) provided when requesting a quote.
Technical information, such as IP address, browser type, and pages visited, collected through website analytics tools (like cookies).

3. How We Use Your Information

Your information is used only for purposes related to our cleaning services, including:

Responding to your enquiries and providing quotes.
Arranging and delivering cleaning services.
Managing client relationships and communication.
Improving our website and customer experience.
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage and Security

We take data protection seriously. Your personal information is securely stored and only accessible to authorised staff.
We use industry-standard security measures to protect against unauthorised access, loss, or misuse of data.

5. Cookies

Our website may use cookies to improve site functionality and analyse traffic. You can disable cookies through your browser settings, although some parts of the site may not work as intended if you do so.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this notice — typically until your enquiry or service is completed, unless longer retention is required by law.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent to processing at any time.
To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Notice or how your data is handled, please contact us at:
Edwin’s Cleaning Services
📧 Email: [Edwinscleaningserviceinfo@gmail.com]
📞 Phone: [07828658415]

9. Updates to This Policy

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: [November, 2025]